❓ Frequently Asked Questions

Installing the voice assistant is simple:

• Download the .exe file from our website
• Run the installer and follow the on-screen instructions
• Grant microphone permissions when prompted
• Complete the voice calibration process (takes about 30 seconds)
• Start using voice commands immediately!

To run the voice assistant, you need:

• Windows 10 or later (64-bit)
• 4GB RAM minimum (8GB recommended)
• 200MB free disk space
• A working microphone or headset
• Internet connection for AI features

You can activate the assistant in two ways:

• Say the wake word: "Hey Assistant"
• Press the configured hotkey (default: Ctrl + Shift + V)

Premium users can customize their own wake word!

The voice assistant supports a wide range of commands:

• System Control: "Open Chrome", "Close all windows", "Shutdown PC"
• File Management: "Create new folder", "Find document about sales"
• Information: "What's the weather?", "Set a reminder for 3pm"
• Productivity: "Take a screenshot", "Start recording audio"
• Custom: Create your own automation scripts (Premium)

Currently, the voice assistant supports:

• English (US, UK, Australia)
• German
• Spanish
• French
• Italian

More languages are being added regularly!

Basic commands work offline, including:

• Opening and closing applications
• File management
• System controls

Advanced AI features require an internet connection. Premium users get enhanced offline capabilities!

Try these steps:

• Check if your microphone is properly connected
• Verify microphone permissions in Windows settings
• Test your microphone in Windows Sound settings
• Make sure the app has microphone access
• Try recalibrating your voice in the app settings
• Check if your microphone is set as the default recording device

Common solutions:

• Make sure you're running the latest version
• Run the app as administrator
• Check if your antivirus is blocking the app
• Reinstall the application
• Update your Windows to the latest version
• Contact support if the issue persists

To improve recognition accuracy:

• Speak clearly and at a normal pace
• Reduce background noise
• Position your microphone correctly (6-12 inches from your mouth)
• Recalibrate your voice in settings
• Check if you're using the correct language setting

Premium includes:

• Unlimited voice commands (no daily limits)
• Advanced AI with context memory
• Custom wake words
• Priority processing speed
• Cloud sync across devices
• Custom automation scripts
• 24/7 priority support
• Early access to new features
• No ads or limitations
• Offline mode with enhanced capabilities

Premium costs €10 per year. This is a one-time annual payment with no hidden fees. You can cancel anytime and will have access until the end of your billing period.

Yes! We offer a 7-day free trial of Premium with no credit card required. You can activate it from within the app settings.

We accept:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Stripe
• Cryptocurrency (Bitcoin, Ethereum)

We take privacy seriously. Voice data is:

• Processed in real-time and not permanently stored
• Encrypted during transmission
• Never sold to third parties
• Automatically deleted after processing

You can review our full privacy policy for detailed information.

Yes! We implement multiple security measures:

• End-to-end encryption for all data transmission
• Regular security audits
• No storage of sensitive personal information
• Compliance with GDPR and other privacy regulations

Absolutely! You have full control over your data. You can:

• Delete your account at any time from the app settings
• Request a copy of your data
• Opt out of any data collection

Contact our support team if you need assistance with data deletion.